Call Center Agent Inbound - Dutch (m/f/d)

As a Customer Service Representative, you will be the friendly and professional voice for our clients, handling incoming calls with care and attentiveness. After each call, you’ll summarize the key details in a call log and pass it along to the appropriate client.

We offer you the exciting opportunity to live and work on a beautiful island, where you can enjoy a fulfilling work-life balance. You'll be part of a dynamic, supportive team that can’t wait to welcome you aboard!

Requirements

This is you:

• You are fluent in Dutch, both written and spoken, at a native level.

• You have a good command of English.

• You’ve successfully completed your education or university studies and have already gained some professional experience in an office setting.

• You have a passion for customer communication and bring persuasion skills and persistence to the role.

• You possess solid PC skills and have a service-oriented mindset, with a natural focus on customer care.

What we offer you:

✅ Permanent employment – with full-time or part-time options tailored to you.
✅ Attractive compensation – with monthly performance bonuses to recognize your achievements.
✅ 24 paid vacation days – plus regulated public holidays.
✅ Accommodation options – for the first three months (for a fee).
✅ Support with administrative tasks – we'll assist you with registering for tax and social security numbers (NIE and NAF).
✅ Free Spanish language course – to help you integrate quickly into local life.
✅ Private health insurance – for your complete peace of mind.
✅ Smooth onboarding – through a paid, 5-day introductory training to prepare you for success.
✅ Mental wellbeing – Access to 2 free sessions of psychological support via Instahelp, with additional sessions available at extra cost.