Customer Service Specialist - Menlo Park

Do you love helping clients and delivering exceptional customer service? Join our exciting, growth-oriented company!

Your job as a Cartelligent Delivery Specialist is to help our clients have a fantastic experience picking up their new car. It’s an important part of our service and one that clients often mention as a highlight of working with Cartelligent. A great work schedule—Monday to Friday (with an occasional Saturday shift)

What you'll be Doing:

• Show each client the features of their new car so that they can drive away confident
• Prepare new cars to look great for delivery
• Arrange aftermarket modifications as required
• Use good judgment and common sense to anticipate and solve problems

Requirements

Desired Skills:

To succeed in this role, you must have a zest for new cars. Be courteous, organized and comfortable with technology. And offer an exceptional experience to our new car customers.

• Willingness to go the extra mile to ensure that clients are 100% happy
• Enjoy talking, listening and connecting with all people
• Have a polished and professional manner of communication
• Love talking about cars and helping people to understand their features
• Consistently seek ways to learn and improve your skills and knowledge

Benefits for Full-Time Employees:

• Competitive compensation
• Comprehensive benefits plan and 401k

Take the next advance in your career with a well-established, private company that has been changing the way new cars are purchased or leased for the past 20 years.