Posted 1 month ago
Customer Service Specialist - Sausalito
AI Summary
A Customer Service Specialist assists clients with car pickups at Cartelligent, showcasing new vehicle features, preparing cars for delivery, arranging aftermarket modifications, and solving problems to ensure a satisfying client experience.
About this role
Do you love helping clients and delivering exceptional customer service? Join our exciting, growth-oriented company!
Your job as a Cartelligent Delivery Specialist is to help our clients have a fantastic experience picking up their new car. It’s an important part of our service and one that clients often mention as a highlight of working with Cartelligent. A great work schedule—Monday to Friday (with an occasional Saturday shift)
What you'll be Doing:
Show each client the features of their new car so that they can drive away confident
Prepare new cars to look great for delivery
Arrange aftermarket modifications as required
Use good judgment and common sense to anticipate and solve problems
Requirements
Desired Skills:
To succeed in this role, you must have a zest for new cars. Be courteous, organized and comfortable with technology. And offer an exceptional experience to our new car customers.
Willingness to go the extra mile to ensure that clients are 100% happy
Enjoy talking, listening and connecting with all people
Have a polished and professional manner of communication
Love talking about cars and helping people to understand their features
Consistently seek ways to learn and improve your skills and knowledge
Benefits for Full-Time Employees:
Competitive compensation
Comprehensive benefits plan and 401k
Take the next advance in your career with a well-established, private company that has been changing the way new cars are purchased or leased for over 25 years.