Customer Solution Consultant

Company Introduction – T-Systems ICT India Pvt. Ltd.

T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a certified Great Place To Work®, proudly recognized for its strong people-first culture and commitment to employee excellence.

As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and Bangalore, with a dynamic team of over 4,200 professionals delivering high-value IT services to group customers worldwide. T-Systems India plays a key role in this global vision by delivering integrated, end-to-end IT solutions and sector-specific software to drive transformation across industries, including automotive, manufacturing, logistics, transportation, healthcare, and the public sector.

For over 25 years, T-Systems International GmbH has been at the forefront of digital innovation, driving progress and fostering digital optimism. As a leading European IT services provider and a proud part of Deutsche Telekom, T-Systems delivers transformative digitalization projects backed by deep expertise in consulting, cloud, AI, cybersecurity, and connectivity. With a global workforce of 26,000 employees across 26 countries, we set industry benchmarks in efficiency, sovereignty, security, and reliability—empowering organizations to unlock their full digital potential. With annual revenues exceeding EUR 4.0 billion (2024), T-Systems stands as one of Europe’s foremost digital transformation partners, committed to shaping the future of enterprise technology.

**Key Responsibilities:**

• Handle complex business transactions and resolve intricate issues in collaboration with other functional units and customers/suppliers as required
• Manage process disruptions, including investigation, clarification, and cross-unit follow-up
• Review, assign, and post business transactions; maintain master data and manage open items
• Oversee payment transactions and accounts receivable management, including instalment payment arrangements
• Contribute to financial statement preparation and provide supporting documentation
• Act as a subject matter expert and knowledge multiplier for your assigned functional area
• Support internal process optimisation initiatives and participate in relevant projects
• Maintain general correspondence and provide data/information to stakeholders as needed

Qualifications

**Required Qualifications:**

• Vocational training or equivalent professional experience in finance/accounting
• Expert knowledge of financial and accounting principles
• Advanced knowledge of debt recovery and collection processes
• Proficiency in SAP FI and MM modules with strong accounting process knowledge
• Fluent English and German (written and spoken)
• Strong customer orientation and communication skills

Additional Information

Please Note: Fraudulent job postings/job scams are increasingly common. Beware of misleading advertisements and fraudulent communication issuing 'offer letters' on behalf of T-Systems in exchange for a fee. Please look for an authentic T-Systems email id - XYZ@t-systems.com.

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