Customer Success Manager

At Objective, we’re looking for our next Customer Success Manager to join our Connect line of business. Connect is a governance, risk, and compliance solution that provides the safest and most intelligent information hub that connects organisations and people.

Based at our global headquarters in Sydney, this role is for someone who genuinely enjoys working with people, understanding how they apply our technology to solve information sharing and collaboration challenges. You’ll be hands-on with customers, building strong relationships, understanding their needs and helping them get real value from Objective Connect.

You don’t need to have spent your entire career in Customer Success. We’re interested in people who have been exposed to the commercial side of a technology business – whether that’s through Account Management, Customer Success, SaaS, sales, consulting or another customer-facing environment – and who understand that great customer relationships can drive both customer outcomes and business growth.

You’ll have the opportunity to work with customers who rely on technology to get important work done, while having a real voice in how we evolve the customer experience and our product.

If you’re someone who loves talking to customers, gets excited by technology, understands the commercial side of relationships and brings a bit of spark to everything you do, we’d love to hear from you.