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Posted 61 months ago
Customer Support with Dutch/German/French/ Norwegian
București, București, RomaniaRemoteFull-time
AI Summary
Customer Support with Dutch/German/French/ Norwegian Key ResponsibilitiesDeliver exemplary customer service via phone calls / email / social mediaAs part of the Contact Center team, manage phone calls /email / social media messaging from world leading hotel group’ customers and handle queries about new reservations, changes to existing bookings and other aspects of hospitality, services, baggage queries Qualifications Previous work experience in an international hospitality environment is a v
About this role
Customer Support with Dutch/German/French/ Norwegian
Key Responsibilities
- Deliver exemplary customer service via phone calls / email / social media
- As part of the Contact Center team, manage phone calls /email / social media messaging from world leading hotel group’ customers and handle queries about new reservations, changes to existing bookings and other aspects of hospitality, services, baggage queries
Qualifications
- Previous work experience in an international hospitality environment is a valuable advantage, but not mandatory
- Good Communication and Customer Service skills, any experience in BPO / Contact center will be an added advantage
- Willing to work in a contact center environment with rotational
Additional Information
Competitive salary package
Work from home
Career growth opportunities within an international developing team