Posted 3 months ago
Customer Support with Dutch/German/French/ Norwegian
București, București, RomaniaRemoteFull-time
AI Summary
Provides customer support via phone, email, and social media for a global hotel group, handling reservations, changes, and hospitality queries as part of a contact center team.
About this role
Customer Support with Dutch/German/French/ Norwegian
Key Responsibilities
- Deliver exemplary customer service via phone calls / email / social media
- As part of the Contact Center team, manage phone calls /email / social media messaging from world leading hotel group’ customers and handle queries about new reservations, changes to existing bookings and other aspects of hospitality, services, baggage queries
Qualifications
- Previous work experience in an international hospitality environment is a valuable advantage, but not mandatory
- Good Communication and Customer Service skills, any experience in BPO / Contact center will be an added advantage
- Willing to work in a contact center environment with rotational
Additional Information
Competitive salary package
Work from home
Career growth opportunities within an international developing team
Skills
BPOContact Center
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Market data for customer support roles
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.