Posted 2 months ago
Danish CS Travel Industry - Latvia / Remote BA1
AI Summary
A Customer Support Specialist delivers outstanding phone and email service, handling bookings, rebookings, and cancellations for travel products across air, rail, and hotel segments.
About this role
Are you ready for what’s next? Join a global technology and services leader that supports some of the world’s most recognized brands. We help well-known companies — the ones you use every day — improve their businesses with technology and integrated solutions, across more than 70 countries.
This role offers flexibility: you can work from the comfort of your home or from one of our modern offices.
We also provide both **full-time and part-time options **! While the training period is full-time, you can choose a flexible schedule of 50–100% afterward.
Your Role as a Customer Support Agent:
-
As a **Customer Support Specialist **, you will:
- Deliver outstanding customer service via phone and email
- Provide accurate information regarding bookings, rebookings, and cancellations (air, rail, hotel, and more)
- Find tailored solutions to ensure smooth and enjoyable journeys for customers
Requirements
- Fluency in Danish
- Good command of English (spoken and written)
- A flexible, dynamic, and customer-focused attitude
Benefits
- Competitive Salary
- Performance Bonus
- Flexible work schedule
- Option to work from home or at our city-center office
- Comprehensive health insurance (including gym and dental care)
- Paid mobile phone bill
- A supportive, friendly, and fun team environment
