Danish Customer Support
AI Summary
Are you ready to be part of a world famous innovative company? We are looking for fluent Danish speakers to join our Customer Support Team and provide world-class assistance to customers of an industry-leading brand!ResponsibilitiesProvide support on inquiries and complaints by phone, email, or chatAnswer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.Maintain high level of customer support and customer satisfaction, keeping a customer rel
About this role
Are you ready to be part of a world famous innovative company? We are looking for fluent Danish speakers to join our Customer Support Team and provide world-class assistance to customers of an industry-leading brand!
Responsibilities
- Provide support on inquiries and complaints by phone, email, or chat
- Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
- Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
- Strive for client retention and loyalty and aim for a positive response to the customer’s inquiry
Requirements
- Native or near native Danish speaker
- B2-level English
- Passion for customer support, competitive and a risk-taker
- At least a high school diploma or completed vocational training
- Previous experience on customer sector will be considered positively
Benefits
- 16,800 euros gross/annum
- Monthly performance bonus
- Private Health Insurance
- Fit pass
- Indefinite duration package
- The possibility to learn with the best team
- Excellent career opportunity in a multinational industry leader