Posted 3 months ago
Database and Reporting Analyst
AI Summary
A Database and Membership Specialist maintains the membership reporting database, develops SQL and reporting tool outputs, ensures data integrity, processes member records and orders, troubleshoots billing issues, and responds to customer inquiries.
About this role
Database and Reporting Analyst
A scientific Nonprofit Association in the heart of DC is looking to hire a Database and Membership Specialist. Interviews are taking place immediately!!!
You'll be responsible for maintaining the integrity of the membership reporting database, developing reports using SQL, Crystal Report Writing, or similar tools and also ensuring client satisfaction.
- Create ad hoc reports for membership, marketing, and operations
- Develop useful data integrity reports to ensure adherence to standard operating procedures, run routine batch processes, and generate membership acquisition and renewal files.
- Process and enter data for new and renewing members, member and non-member product orders and maintain iMIS database records.
- Troubleshoot issues related to monthly dues installment program.
- Respond to customer inquiries from email, voicemail and live online chat service.
- Assist with maintenance of the membership database
Qualifications
- Bachelor’s degree or equivalent professional experience.
- 2+ years’ experience in a membership or Data Specialist role
- Experience with relational databases and Association Management Systems (Personify, iMIS, Blackbaud, or similar tool)
- Ability to create SQL scripts
- Experience with Reporting writing (Personify, SQL Report Writing, Crystal)
- Excellent customer service skills.
- Detail-oriented, highly efficient, able to handle multiple tasks and projects simultaneously.
- Proficient with Microsoft Office applications including Microsoft Outlook, Word & Excel
Additional Information
Veredus, A Hays Company is the leader in IT staffing and recruitment. With our local market knowledge and global reach, we better understand your specific needs and find you the perfect person or position. Our recruiting experts provide you a personal service to make the right match to help your or your business grow and succeed.
We specialize in 22 functional areas of IT, in 20 industry sectors across 30 states, to provide you an expert service.
We are an award winning company with total commitment to quality, integrity, and first class service. That's what makes us the trusted partner you can count on.
For more information visit www.vereduscorp.com or www.hays-us.com
Skills
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