Deal Desk Representative, Associate

Key Responsibilities

• Draft, update and quality-check order forms, contracts and related transaction documents.
• Review terms, clauses and submitted requirements; identify gaps and ask clarifying questions before processing.
• Create or validate quotes and account registrations and triage incoming Deal Desk requests.
• Coordinate requirements and approvals with Sales, Legal, Finance, Sales Operations, IT and revenue-related teams.
• Process signed orders, arrange countersignature and ensure fully executed agreements are uploaded correctly.
• Manage multiple global transactions against deadlines and published service levels.
• Provide regional support across shifts, including extended coverage during month-end, quarter-end and certain holidays.

Skills, Knowledge & Expertise

• Demonstrated experience reviewing contracts, order forms or comparable transactional documentation.
• Ability to draft or update commercial documents accurately and follow them through execution and system-record steps.
• Strong analytical judgment, including clarifying incomplete requests and identifying potential issues.
• Strong attention to detail and ability to manage high-volume work with competing deadlines.
• Clear written and verbal communication and effective stakeholder coordination.
• Ability to work independently and collaboratively in a fast-moving global support environment.
• Ability to meet the verified hybrid, rotational shift and peak-period coverage requirements.

Benefits

• Experience with Contract Lifecycle Management tools.
• Experience with Configure, Price, Quote tools.
• Familiarity with Salesforce or a comparable CRM.
• Broader contract management, Deal Desk, order management or sales operations experience.
• Experience in global, regional or shared-services operations.
• Evidence of process improvement or quality-control work in commercial operations.