Director, IT Business Solutions Delivery

Key Responsibilities

• Own the end-to-end technology roadmap, investment priorities, and delivery outcomes for Finance and Revenue Operations Engineering
• Partner with Finance, Sales, and Marketing leaders to translate business priorities into sequenced platform, process, and automation initiatives
• Lead the transition from Softrax toward Salesforce Revenue Billing and related billing capabilities, including roadmap, dependencies, risks, business readiness, and value realization
• Establish shared governance, decision rights, operating cadences, objectives and key results, and performance measures across the portfolio
• Apply AI-first engineering, intelligent automation, and agentic workflows to improve delivery speed, quality, controls, and operational efficiency
• Coordinate platform architecture, integrations, security, data, compliance, release readiness, vendor performance, and operational reliability
• Lead and develop engineering and platform leaders while clarifying accountability, enabling cross-functional decisions, and guiding organizational and operating-model change

Skills, Knowledge & Expertise

• Experience leading technology delivery for enterprise Finance, customer relationship management, billing, or adjacent business platforms
• Experience leading managers, engineering teams, major platforms, and cross-functional transformation initiatives at director scope
• Ability to define and govern Salesforce architecture, platform delivery, integrations, lifecycle management, and large-scale change
• Ability to lead a platform migration or replacement through roadmap development, dependency management, risk controls, stakeholder alignment, and business adoption
• Ability to convert business priorities into measurable technology outcomes, operating metrics, investment decisions, and delivery plans
• Working knowledge of AI-first engineering, intelligent automation, agentic workflows, production controls, and adoption measurement
• Ability to manage executive decisions, financial planning, delivery governance, vendor accountability, and organizational change

Benefits

• Familiarity with Finance and Revenue Operations processes such as quote-to-cash, revenue recognition, billing, reconciliation, customer relationship management, sales operations, or marketing technology
• Familiarity with Salesforce Revenue Billing capabilities, Zuora, or comparable enterprise billing platforms
• Experience consolidating platforms, governance models, delivery practices, or engineering teams following organizational or technology change
• Experience working with enterprise data platforms, Snowflake, semantic layers, analytics, or governed AI solutions
• Familiarity with the AI Development Life Cycle and delivery within Forward Deployed Engineering pods
• Experience establishing business reviews that use shared objectives and key results, named counterparts, progress reporting, and joint accountability