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Posted 2 months ago

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Delivery Manager - Insurance Operations Management

Kuala LumpurOn-siteFull-time

AI Summary

A Delivery Manager oversees strategic delivery programs for insurance operations, driving process improvements, digital transformation, and cross-functional team leadership while ensuring governance, compliance, and operational excellence.

About this role

Experience: 10+ Years

Job Summary:

We are looking for a Delivery Manager with strong Insurance Operations experience to oversee strategic delivery programs, optimize operational processes, and ensure successful execution of transformation initiatives.

Key Responsibilities

- Manage end-to-end delivery of Insurance Operations programs.

- Collaborate with business stakeholders and leadership teams.

- Ensure governance, compliance, and operational excellence.

- Drive process improvements and digital transformation initiatives.

- Manage delivery risks, budgets, and resource planning.

- Monitor quality metrics, KPIs, and SLAs.

- Lead high-performing cross-functional teams.

Required Skills

- Delivery Management

- Insurance Operations Management

- Stakeholder Management

- Digital Transformation

- Program Delivery

- Delivery Governance

- Risk Management

- Financial Management

- Quality Management

Skills

Delivery GovernanceDelivery ManagementDigital TransformationFinancial ManagementInsurance Operations ManagementProgram DeliveryQuality ManagementRisk ManagementStakeholder Management

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