Posted 3 months ago
Demandware Technology
AI Summary
Provides product support for Demandware platforms (Digital, Order, and Store), resolves cases, and contributes to best practices and methodologies for support services.
About this role
Demandware Technology
Thanks & Regards
Ajith
KRG Technologies Inc.
25000 | Avenue Stanford | Suite 243 | Valencia, CA 91355
Phone: 661 367 8000 Ex: 310
Mail : ajith at krgtech.com
Job Title: Demandware Technology
Location: San Diego, CA
Duration: Contract/ full time
Job Description:
Responsibilities
•Responsible for providing product support to users of the Demandware platforms (Digital, Order and Store).
•Supports and contributes to the growth of best practices for delivery of Demandware support services.
•Understand Demandware technologies and troubleshooting practices to ensure successful resolution of Demandware product issues.
•Complete assigned cases in queue with little or no supervision.
•Manage individual product issues to resolution.
•Contribute to the definition and evolution of Demandware methodologies, standards and best practices for support and product delivery
•Act as customer advocate interfacing with the Demandware teams.
•Provide technical guidance, mentorship, and coaching to internal and external technical resources regarding the support of their implementation and maintenance of ecommerce solutions based on Demandware best practices.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.