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Dental Receptionist - Alstonville & Lismore

Alstonville, au-nsw, AustraliaRemote

AI Summary

Welcomes patients, manages bookings and appointments, answers phone calls, processes payments and health fund claims, and provides administrative support across two dental practices.

About this role

Dental Receptionist - Alstonville & Lismore

We’re looking for a friendly and organised Dental Receptionist to join our teams across Alstonville Family Dental and Maven Dental Lismore.

This is a shared role, giving you the opportunity to work across two welcoming dental practices while enjoying stable, consistent hours of 2–3 days per week.

As our Dental Receptionist, you’ll be an important part of the patient experience, helping create a warm and welcoming environment from the moment patients walk through the door.

Your day-to-day responsibilities will include:

  • Welcoming patients and providing friendly customer service
  • Managing patient bookings and appointments
  • Answering phone calls and responding to patient enquiries
  • Processing payments and health fund claims
  • Supporting the dental team with general administrative tasks
  • Helping ensure the reception area runs smoothly and efficiently

Qualifications

We’d love to hear from someone who:

  • Has previous reception or customer service experience
  • Is friendly, approachable and confident communicating with patients
  • Is organised and comfortable managing multiple tasks
  • Has a professional and positive attitude
  • Enjoys working as part of a team
  • Has an interest in the dental industry

Additional Information

If you enjoy working in the dental environment and would like to develop your skills further, there may also be an opportunity to move into Dental Assisting in the future.

You don't need to know exactly where you want your career to go, we're happy to support someone who wants to learn and explore different opportunities within the practice.

Why join us?

  • 2–3 days per week
  • Stable, consistent hours
  • Work across two great local dental practices
  • Friendly and supportive teams
  • Opportunity to develop your skills within dentistry
  • Potential pathway into Dental Assisting

If you're looking for a part-time role where you can build relationships with patients, work with a great team and potentially explore a career in dental assisting, we'd love to hear from you.

Skills

Appointment SchedulingCustomer ServiceDental ReceptionGeneral AdministrationHealth Fund ClaimsPatient BookingPayment ProcessingPhone Handling

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