Open since Jun 2026
Desktop Support
AI Summary
Provides L2 desktop support including software installation, VPN troubleshooting, and physical deployment of IT equipment at user workstations.
About this role
Position: Desktop Support
Location: Bloomington, MN
Duration: 3months/CTH.
Job Description:
• Handle all tickets assigned through Service Now Ticketing tool
• Provide complete L2 level desktop related Hands & Feet support
• Software installation and troubleshooting, VPN setup, support and troubleshooting
• Hand & Feet support involves all ground level work including physically moving carts, computers,
printers and other IT equipment and deploying the same at user place
• Complete handover of any IT equipment to users and setting up same at user’s seat location
• Co-ordinate with other internal teams for issues which need assistance to resolve.
• IT Hardware / software purchase requests coming through tickets to be notified to
Lead (follow up with vendors if need be) and supplied to the requestor.
Any Degree
## Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills
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All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.