Development Operations Engineer, Associate

Key Responsibilities

• Support CI/CD pipelines, builds, tests, packaging, deployments, environment promotion, and release activities.
• Monitor AWS and applicable cloud environments, applications, logs, metrics, alerts, and dashboards.
• Triage production and non-production incidents, resolve issues, and escalate complex risks.
• Support configuration, patches, upgrades, dependency updates, vulnerability remediation, and environment maintenance.
• Build and maintain tested scripts and automation using Git-based development and review practices.
• Partner with development and QA on tooling, deployments, Agile activities, Jira items, and operational issues.
• Maintain runbooks, deployment documentation, operational evidence, and lessons learned; participate in after-hours deployments and appropriate on-call support.

Skills, Knowledge & Expertise

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.
• Relevant professional experience in a technical environment involving cloud, software delivery, application support, infrastructure, QA automation, systems, or a comparable area.
• Fundamental understanding of software-development, build, test, packaging, deployment, and rollback concepts.
• Experience in cloud-computing, preferably AWS, and motivation to deepen cloud expertise.
• Experience with Git/source control and basic CI/CD concepts.
• Basic troubleshooting and analytical skills, including use of logs, metrics, alerts, and change information.
• Willingness to participate in operational support, appropriate on-call activities, and after-hours deployments when required.
• Clear written and verbal communication, collaborative working style, strong learning mindset, and security-conscious engineering accountability.

Benefits

• Exposure to AWS services, cloud-native applications, and application or infrastructure monitoring.
• Experience with Jenkins, GitLab CI/CD, GitHub Actions, or a comparable CI/CD platform.
• Exposure to infrastructure as code, containers, microservices, and configuration automation.
• Understanding of REST APIs and JSON.
• Experience with Jira and Confluence.
• AWS foundational or associate-level certification, or willingness to pursue one.