Digital Support Apprentice

Why Shakespeare Martineau?

At Shakespeare Martineau, collaboration and forward-thinking are at the heart of everything they do. As a prominent law firm with a diverse client base across the UK, Shakespeare Martineau delivers a broad spectrum of legal services, with teams based in multiple locations. The firm is dedicated to delivering quality and building trust, always seeking new ways to adapt and add value for clients in a changing world. Shakespeare Martineau values the individuality and expertise each team member brings, nurturing a culture where fresh perspectives are encouraged and high standards are set for both service and professional development. If you’re looking for a workplace where your ideas are welcomed and your growth is championed, Shakespeare Martineau offers an environment where you can truly thrive.

They are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Edinburgh location.

Responsibilities:

• Handling correspondence, emails, and telephone enquiries using Microsoft Outlook and relevant communication tools

• Preparing, formatting, and filing legal documents with Microsoft Word, iManage, and Axxia

• Maintaining accurate client and case records through Harvey, Debt Track, and iManage

• Organising meetings, appointments, and diaries using Microsoft Office applications and Axxia

• Scanning, photocopying, and managing office documentation with support from Harvey and iManage

• Assisting fee earners with day-to-day casework, becoming a superuser in Axxia, iManage, and Microsoft Office programmes

• Supporting the wider team with general office and business tasks, leveraging Harvey, Debt Track, and the full Microsoft Office suite

What do they need from you?

• Curiosity

• Emotional intelligence

• Self-awareness

• Ambition

• Diligence

Working hours: Monday to Friday, 9am - 5pm

Benefits:

• 25 days annual leave

• Pension contributions

• Private healthcare

• Access to flexible benefits package

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!