Digital Trust and Safety Analyst with French and English

Patrique Mercier Recruitment FR is excited to announce a vacancy for a Digital Trust and Safety Analyst with proficiency in French and English. In this critical role, you will be responsible for ensuring a safe and secure online environment by monitoring user interactions, enforcing community standards, and responding to safety concerns across digital platforms.

Responsibilities

• Analyze online content and user behavior to detect safety violations and potential threats.
• Investigate reported safety issues and provide comprehensive feedback with actionable solutions.
• Guide users on community guidelines, safety protocols, and reporting options to enhance user engagement and safety.
• Work closely with product and technology teams to develop and implement effective safety features and improvements.
• Research industry trends and emerging threats to stay current with online safety developments.
• Generate detailed reports on safety incidents, outlining trends and strategic recommendations for prevention.
• Conduct outreach and training initiatives to educate users on safe online practices and compliance with community standards.

Requirements

• Fluent in French and English, both written and spoken.
• Prior experience in digital trust and safety, community management, or a similar analytical position is advantageous.
• In-depth knowledge of online safety regulations, community guidelines, and industry best practices.
• Strong analytical skills with the ability to interpret data effectively and make informed decisions.
• Excellent communication skills for engaging with users and providing clear guidance.
• Experience with content moderation tools and data analysis platforms.
• Proven ability to handle sensitive information responsibly and professionally.

Benefits

• Flexible contract conditions (temporary employment, part-time options)
• Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses