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Posted 3 months ago

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Dispensary Agent

RichmondOn-siteFull-time

AI Summary

A Dispensary Agent at Spark'd manages customer intake, ID verification, queue management, order picking and fulfillment, and POS transactions while ensuring compliance with state inventory tracking regulations.

About this role

POSITION

Dispensary Agent (Full-Time)

RESPONSIBILITIES

Dispensary Agents may be assigned to various shifts including Front Desk, Order Picking, and Sales Floor. Responsibilities in these roles include:

  • Management of lobby area, customer queue, ID verification, and intake of customers into the Sales Floor
  • Picking and fulfilling orders for customers, including compliance with State-required inventory tracking procedures
  • Answering customer questions about products and providing expert product advice as necessary to customers and patients at varying levels of familiarity with cannabis
  • Processing customers transactions and operation of the Point of Sale system

LOCATION

Richmond, IL

DESIRED EXPERIENCE

  • Retail or customer service experience preferred
  • Some experience and general familiarity with cannabis highly desirable
  • Experience working in a high-volume environment is a plus
  • Experience in any highly-regulated industry is a plus

OTHER REQUIREMENTS

  • Must be +21
  • Ability to be fingerprinted and pass the State's required background check for cannabis agents

BENEFITS

  • Comprehensive and ongoing training on all things cannabis
  • Health benefits (including dental, vision)
  • Retirement benefits
  • Community volunteering incentives
  • Product discounts
  • Cannabis-focused co-workers and culture

Skills

Cash HandlingCustomer IntakeId VerificationInventory TrackingOrder PickingPOS System OperationProduct AdvisoryQueue Management

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