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Posted 8 months ago

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Driver Activation Associate (Incubation)

Makati CityFull-time

AI Summary

Monitors and analyzes new driver activity during a 21-day onboarding period, implements engagement strategies, collaborates with fleet managers, and communicates with drivers to support activation and performance.

About this role

  • Monitor and analyze new driver activity and performance during the initial 21-day period
  • Develop and implement strategies to boost new driver engagement and productivity
  • Collaborate with fleet managers to provide support to new drivers-members
  • Identify trends, risks, and opportunities in early driver performance data and recommend improvements
  • Communicate regularly with new drivers through calls, messages, and emails to ensure ongoing motivation and clarity on expectations
  • Assist in the creation of educational content and onboarding materials tailored to early-stage driver needs

Requirements

  • A minimum of 1-2 years' experience in activation and onboarding
  • A track record of providing exceptional customer service
  • Skilled in generating and presenting data/reports to stakeholders, including the executive team
  • Proficient in GSuite applications especially GSheets

Benefits

Why join Angkas?

  • Freedom of work
  • Work life balance
  • Free meal and use of gym
  • Start-up environment
  • Multi-cultural and Agile work environment
  • Diversified use of technology

Skills

Customer ServiceDashboard MonitoringData AnalysisData ReportingGsheetsGSuiteOnboardingPerformance Metrics

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