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Posted 15 days ago

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Driver Operations Manager (Supply marketplace)

Mexico CityOn-site

AI Summary

Lead Driver Supply strategy for a high-growth marketplace, managing driver acquisition, activation, fulfillment, and retention while optimizing marketplace performance through data-driven operations.

About this role

At Lalamove, we're looking for a Driver Growth & Operations Manager to lead one of the most strategic areas of our marketplace: Driver Supply.

We're especially interested in candidates with experience scaling supply in high-growth marketplace businesses, where driver/partner acquisition, activation, fulfillment, marketplace health, and retention are key success metrics.

What You'll Do
  • Own the Driver Supply strategy, driving sustainable marketplace growth.
  • Lead initiatives to increase driver acquisition, activation, fulfillment, and retention.
  • Optimize marketplace performance through data-driven decisions and operational improvements.
  • Lead the Driver Operations team, delivering ambitious growth and service KPIs.
  • Partner with regional stakeholders to launch strategic projects and scalable solutions.
  • What We're Looking For
  • 5+ years of experience in Operations, Growth, Marketplace, Supply, or Strategy within technology, SaaS, or marketplace businesses.
  • Strong analytical mindset with the ability to translate data into business impact.
  • Proven experience leading cross-functional projects and driving operational excellence.
  • Thrives in fast-paced, high-growth environments and enjoys solving complex business challenges.
  • Professional proficiency in English and Spanish.
  • What You'll Bring
  • Bachelor's degree in Business, Operations, Engineering, Economics, or a related field.
  • 5+ years of experience leading Operations, Marketplace, Growth, Supply, or Strategy teams in technology or marketplace businesses, SAS.
  • Strong analytical skills with the ability to transform data into actionable business decisions.
  • Advanced Excel skills (SQL or BI tools are a plus).
  • Excellent communication and stakeholder management skills.
  • Professional proficiency in both English and Spanish.
  • Skills

    BI ToolsCross-functional Project LeadershipData AnalysisDriver AcquisitionExcelKPI ManagementMarketplace OperationsOperational ExcellenceSQL

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