Posted 4 months ago
Dutch Customer Advisor | Lisbon, Portugal
AI Summary
Handles customer inquiries by phone, chat, and email, providing active listening, empathy, and personalized solutions to manage and resolve customer issues.
About this role
We are looking for Dutch customer support for a Customer Support Position in Lisbon
If you are looking for stability, to work in a multi-cultural environment and to grow within the company, this is your chance
Our client is one of the largest multinational BPO companies in the world. They are known to work with world famous brands but also start-ups. They are constantly evolving and looking for new talent to join them!
Requirements
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Native or near native Dutch
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A good level of written and spoken English (B2-C1)
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Team player and open minded
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Good knowledge of computer tools
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Excellent oral and written communication and argumentation skills
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Proactive, dynamic and motivated
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Non-European candidates need a work permit
RESPONSIBILITIES
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Ensure quality service by responding to customer inquiries by phone, chat and/or e-mail
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Provide active listening and empathy
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Support and manage customer issues
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Provide personalized recommendations and solutions to various customer requests
Benefits
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Attractive salary
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Unfixed contract (CDI)
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Bonuses
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Private health and dental insurance
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Great possibility of career progression
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Work stability
Relocation package (only for candidates with relocation needs) Up to 200 € for your travel ticket (after 3 months) Up to 360 € for accommodation per month for the first 6 month (reimbursed) Accommodation support customized which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation.
Don't wait another minute and apply directly for this opportunity! Please send your CV in English.
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.