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Posted 3 months ago

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Dutch Customer Support | Automotive Industry - Athens

AthensOn-siteFull-time

AI Summary

A Dutch-speaking Customer Support representative handles inquiries and complaints via phone, email, and chat, maintaining high satisfaction and retention for an automotive brand in Athens.

About this role

Are you ready to be part of a leading global automotive company that designs, manufactures, and distributes some of the most renowned vehicle brands? We are looking for fluent Dutch speakers to join our Customer Support Team in Athens and provide world-class assistance to customers of an industry-leading transportation brand!

Responsibilities:

  • Provide support on inquiries and complaints by phone, email, or chat
  • Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
  • Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
  • Strive for client retention and loyalty and aim for a positive response to the customer’s inquiry

Requirements

This role requires:

  • Native or near native Dutch speaker
  • B2-level English
  • Passion for customer support, competitive and a risk-taker
  • At least a high school diploma or completed vocational training
  • European citizenship or work permit for Greece
  • Previous experience on customer sector will be considered positively

Benefits

What you will get:

  • Competitive salary package* (14 salaries)
  • Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
  • 100 euros transportation bonus
  • Monthly performance bonus
  • Health Package
  • Free online Greek language courses
  • The possibility to learn with the best team
  • Excellent career opportunity in a multinational industry leader

*reflecting local standards

Skills

B2 EnglishChatCRMCustomer SupportDutchEmailPhone

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