Posted 2 months ago
Dutch-speaking Car Enthusiast for Customer Support role in Athens, Greece
AI Summary
Dutch-speaking Customer Service Representative supporting customers for a global automotive group in Athens, handling inquiries via phone and email, vehicle-related questions, order updates, connected services, and CRM systems.
About this role
What if your next career move came with sunshine, sea views, and the opportunity to represent some of the world's most iconic automotive brands?
We're looking for Dutch-speaking Customer Service Representatives to join an international team in Greece, supporting customers for a leading global automotive group behind brands such as Alfa Romeo, Chrysler, Citroën, Fiat, Jeep, Maserati, Opel, and Peugeot.
This is an opportunity to gain valuable international experience, build your career with a globally recognised company, and enjoy a lifestyle that many people only experience during their holidays.
Whether you're helping a customer understand a vehicle feature, assisting with connected services, or resolving a technical issue, you'll play an important role in creating a positive customer experience.
What You'll Be Doing
As part of the customer support team, you'll assist Dutch-speaking customers with a wide variety of enquiries, including:
- Providing support via phone and email
- Assisting customers with vehicle-related questions and product information
- Helping customers with order updates and service enquiries
- Supporting users with connected vehicle services and infotainment systems
- Investigating issues and finding effective solutions using internal tools and resources
- Maintaining accurate customer records within CRM systems
- Working closely with colleagues and internal departments to ensure customer satisfaction
- Delivering professional, friendly, and efficient service in every interaction
No two days are the same, and you'll continuously develop your knowledge of both customer service and the automotive industry.
Requirements
- Fluent Dutch and excellent communication skills
- Good English language skills
- Previous experience in customer service, technical support, or a customer-facing role is an advantage
- Comfortable working with computers and multiple systems
- Strong problem-solving skills and attention to detail
- A positive, customer-focused attitude
- Interest in the automotive industry is a plus
Most importantly, you're someone who enjoys helping people, learning new things, and embracing new experiences.
Benefits
- Full relocation support, including flight tickets and 4 weeks of accommodation upon arrival
- Assistance with finding accommodation in Greece
- Competitive salary package plus two additional salaries per year
- Health insurance and employee benefits
- Comprehensive paid training from certified instructors
- Career development opportunities within a global organisation
- Free online Greek language courses
- Modern office facilities and a supportive international work environment
- Regular team events, social activities, and community initiatives
Why Greece?
Imagine finishing work and spending your evening by the sea, discovering hidden tavernas, exploring Greek islands on weekends, or enjoying life alongside colleagues from all over Europe.
With its warm climate, relaxed lifestyle, rich culture, and international community, Greece continues to be one of the most popular destinations for professionals looking to combine career growth with an exceptional quality of life.
If you're ready to take the next step in your career while starting a new adventure abroad, we'd love to hear from you.
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