Posted 2 months ago
Dutch speaking Customer Support Agent in Athens, Greece
BerlinOn-siteFull-time
AI Summary
A Dutch‑speaking Customer Support Agent handling phone, chat and email, tracking cases and maintaining high satisfaction for a major brand in Athens, Greece.
About this role
We're hiring Customer Support Experts – with an offer for your Relocation to sunny Athens, Greece.
Do you want to take your career international, enjoy life in Greece, and at the same time strengthen your professional path in customer support?
Whether you’re looking forward to sunny weekends, want to expand your language skills, or enhance your CV with global experience, this opportunity offers the ideal mix of lifestyle and professional development.
You will become part of an international team that values quality, collaboration, and personal growth.
What you will do:
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
Requirements
What you will bring:
- Fluency in Dutch
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Good Computer knowledge
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
Benefits
What we offer:
- Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation,support with the house searching process - all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth &development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
Skills
Case Management ToolsComputer LiteracyCustomer SupportDutchEnglish Communication
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