Jobless Developer

Eng-Final-Test-I

Dongtan, KoreaRemoteFull-time

AI Summary

Provides on-site customer support for complex equipment and systems, including installation, diagnosis, troubleshooting, service, and repair. Checks operational quality, instructs customers, and serves as a liaison between the company and customers on technical and administrative matters.

About this role

Field Service/Support Engineer -- Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Education/Experience: Typically requires a Bachelor's degree with 0-1 year of professional experience.

Skills

Customer TrainingDiagnosticsEquipment RepairNetworkingPC HardwareQuality AssuranceSoftware SupportSystem InstallationTroubleshootingWireless Networking

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