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Epsilon Harmony Specialist (Email Campaign Specialist) - San Jose, CA

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AI Summary

Contract email campaign specialist creates and maintains production schedules, builds and QA emails in Epsilon Harmony, segments audiences, sets business rules, and coordinates with project managers and offshore teams.

About this role

Epsilon Harmony Specialist (Email Campaign Specialist) - San Jose, CA

IT

Role: Epsilon Harmony Specialist (Email Campaign Specialist)
Location: San Jose, CA
Duration: 6+ Months

BGV will be done for the selected candidates.


Requirement:

· Email Campaign Producer / Campaign Email Service Specialist (min 6+ max 9 yrs. exp.)

· Epsilon Harmony Product experience (min 1 yr. exp.)

· Onsite Coordination Experience (min 3+ yrs.)



Job Description:

· Create and maintain production schedules to ensure campaigns are delivered on time

· Coordinate and Build emails (events) according to specifications

· Perform PSD to HTML conversions, upload content areas, business rules and links in Epsilon Harmony email system for delivery to select audience

· Set up audience by segmentation for Adhoc Campaigns and include sequencing for Trigger / Recurring Campaigns as per instructions

· Setup business rules in Epsilon Harmony to ensure email versions are dynamically constructed

· Perform QA / Gate reviews, link checks, and track approvals of proofs and final counts through the approval process, making any corrections / change requests as needed

· Work collaboratively with the Campaign Project Manager, Email Marketing to setup emails and prioritization of tasks

· Review and approve SOPs, QA Checklists and execution workflow based on the existing model

· Plan, Monitor and Control execution of Harmony Build and Delivery along with offshore Sr. manager

· Implement Process Optimization after periodic evaluation to ensure lesser time-to-market

· Ensure adherence to quality standards

· Schedule and Deploy emails as per instructions included in the job-ticket / Campaign Build Requirement

· Coordinate and facilitate Project Weekly Status Reporting, Quarterly Business Review (QBR)

· Resolve any production issues during regular hours related to Email Build

· Work with the offshore counter parts on Capacity Planning and Project Planning

Please respond with your word resume and requested details:

Full Name :
Work Authorization:
Contact Number :
Email ID :
Skype ID:
Current location:
Willing to relocate :
Rate/hr :

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills

Audience SegmentationBusiness RulesEmail Campaign ProductionEmail Service ProviderEpsilon HarmonyPSD To HTMLQA TestingSOP Documentation

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