
Posted 9 months ago
Executive, IT Business Application (Warehouse & Inventory)
AI Summary
Provides first-line support for warehouse and inventory business applications, resolving issues, monitoring system performance, and coordinating between local and international warehouses, outlets, and vendors.
About this role
Responsibilities:
Provide first line support to in house user by resolving application related warehouse & inventory issues promptly and efficiency
Identify opportunities to improve system stability
Overseeing the daily performance of communications and system
Monitor and respond support request via phone, email and ticketing system
Ensure all support request are logged, tracked, and properly documented
Provide advice, training and technical assistance in a timely manner
Liaises between local / international warehouse, outlets and external vendor when they have new requirements
Participant in project implementation, new version released and application testing
Able to assist in any adhoc tasks assigned by the superior
Qualifications / Requirements:
Candidates must possess at least Diploma or Degree in Information Technology or any related fields
Minimum 1 year working experience in Warehouse and Inventory application with support and configuration
Hand on experience in system support of Business Application
Required language(s): English, Malay, Mandarin
Systematics and positive problem-solving approach
Strong planning, initiative and ability to work independently
Able to work on both technical and functional areas implementation
Experience in SQL, functions Stored Procedures, view functions and job scheduler is adding advantage
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.