Executive Support Officer (Founder Assistant)-ຜູ້ຊ່ວຍ

PURPOSE OF ROLE:

The Executive Support Officer provides high-quality administrative and coordination support to the Founder’s Office. The role works closely with the Personal Assistant and Executive Assistant to ensure the smooth day-to-day operation of the Founder’s schedule, communications, and priorities.

This position plays a key role in supporting executive-level activities while maintaining professionalism, confidentiality, and efficiency.

KEY ACCOUNTABILITIES:

1. Administrative Support

• Provide day-to-day administrative support to the Founder’s Office under the guidance of the Personal Assistant
• Prepare documents, presentations, and reports as required
• Maintain organised filing systems (digital and physical)
• Handle correspondence, including drafting emails and letters

2. Calendar & Scheduling Coordination

• Assist in managing the Founder’s calendar in coordination with the PA and EA
• Schedule meetings, appointments, and events
• Track and follow up on key deadlines and commitments

3. Meeting & Event Support

• Coordinate meeting logistics (venue, materials, catering, etc.)
• Prepare agendas, take minutes, and follow up on action points
• Support internal and external events involving the Founder

4. Communication & Liaison

• Act as a point of contact between the Founder’s Office and internal/external stakeholders
• Ensure timely and professional communication on behalf of the office
• Support the PA in managing incoming requests and prioritising tasks

5. Travel & Logistics

• Assist with travel arrangements (visa, flights, accommodation, itineraries)
• Prepare detailed travel schedules and briefing documents

6. Office Coordination

• Support the smooth operation of the Founder’s Office
• Monitor office supplies and administrative processes
• Contribute to improving systems and efficiency within the office

7. Collaboration with the Personal Assistant (PA)

• Work in close partnership with the Founder’s PA to ensure smooth coordination between professional and personal commitments.
• Share relevant information to support diary alignment, travel planning, and scheduling efficiency.
• Provide cover for the PA when required, particularly for work-related or executive tasks.

Key Skills & Competencies:

• Strong organisational and time management skills
• High attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to handle confidential information with discretion
• Proactive and able to anticipate needs
• Strong interpersonal skills and a collaborative approach
• Ability to work under pressure and manage multiple priorities

Qualifications & Experience

• Bachelor’s degree or equivalent experience
• Experience in administrative, executive support, or office coordination roles
• Experience working in a fast-paced or senior leadership environment is preferred
• Proficiency in Microsoft Office or Google Workspace.