Posted 3 months ago
Exp Technical Support Executive Required For Inbound Voice Process
AI Summary
Handles inbound voice calls in a night shift for an international contact center, processing calls and closing transactions with payment gateways.
About this role
Exp Technical Support Executive Required For Inbound Voice Process
Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
Greetings From AdeebaE Services Pvt Ltd
We are conducting a walk-in drive for the position Of Inbound Voice Process
Professionals ready to work in night shift for Kolkata location.
Job Description:
Primary role will involve handling inbound calls.
1) Process: - Inbound Voice
2) Shifts Timing: Night (8.30 pm-6:30 am)
3) Salary: - 10 to 20 percent hike on present ctc.
4) Experience: - 6 months Exp. In international outbound process
5) Criteria: - Candidate should be Fluent in English.
6) Shifts: Night shift only
7) Salary 1st of Every Month
8) Working Days: 6 (Rotational Off)
Perks & Benefits to Employees:
1.Huge Performance Incentives + Fixed Salary
2.Attendance Allowances
3.No Target Pressure
4.•Appraisal policy: Done every 9 months on the basis of performance and productivity
•Extra Payout policy on Birthday
•Extra Payout for Employee referral Scheme.
•On spot /monthly/yearly, incentives
•Excellent working environment for growth and opportunity
5.Loyalty Bonus Rs. 5000 every year
Qualifications:
HS/Any Graduate
Eligibility Criteria:
1.Candidate with Excellent Communication Skill.
2.Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3.Support Process.
4.Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.
5.Domestic & fresher candidates are not applicable
CONTACT PERSON
HR - PRIYANKA
9804149788
Qualifications
HS / GRADUATE
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.