Farro Ambassador - Online

Are you a super organised foodie who loves working at pace and making sure every detail is just right?

As a Farro Online Ambassador, you’ll help us bring the Farro experience to our online customers by carefully picking and packing orders, selecting the freshest and best products, and making sure every order is completed accurately and on time.

You’ll play an important role in the day-to-day running of our Online department, taking ownership of orders, keeping things running smoothly and working closely with our leaders and wider store team.

This is a full-time role working 40 hours per week, Thursday to Monday.

What You’ll Do

• Pick and pack online orders with care, accuracy and an eye for quality
• Select the best and freshest products for our fabulous foodie customers
• Carefully check stock on hand and make confident, well-informed decisions when substituting or shorting products
• Ensure orders are completed accurately and within required deadlines
• Use our online systems confidently to manage and process customer orders
• Communicate effectively with leaders and the wider store team to keep the Online department running smoothly
• Take ownership of the day-to-day Online space and proactively jump in where needed
• Help create a positive, engaging and supportive team environment
• Deliver the exceptional customer experience Farro is known for

What You’ll Bring

• A genuine passion for great food and customer experiences
• Excellent communication skills and a collaborative approach
• Strong computer and online system skills
• Great organisation, time management and attention to detail
• A proactive and reliable approach, with the ability to work well under pressure
• Confidence working independently and taking ownership
• Flexibility with your hours, including early starts and occasional later finishes
• A positive, can-do attitude and willingness to support the wider Farro team

What do we offer?

• Paid birthday leave
• A supportive and inclusive team environment.
• Training and career development opportunities.
  
• Team discounts on our delicious offerings.
• Free barista coffee.
• The opportunity to grow your career with Farro.

If you’re passionate about great food, love keeping things organised and want to help us share our delectable Farro goodies with our online customers, we’d love to hear from you!