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F&B Service Attendant - T2 Chinese Restaurant

SingaporeOn-siteFull-time

AI Summary

Serves guests at a Chinese restaurant by taking food and beverage orders, operating the POS system, handling reservations, and managing the dim sum trolley while maintaining a professional appearance and providing excellent customer service.

About this role

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Responsible for handling food and beverage orders and serving guests

• Provide friendly, excellent service to all guests

• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service

• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu

• Handling all restaurant telephone and email reservation enquiries

• All other administrative duties in the restaurant

• Perform cashiering duties:

  • Operate POS system when required
  • Handle cash and credit transactions
  • Maintain cash drawer accuracy and reconcile at end of shift

• Push and manage the dim sum trolley:

  • Navigate aisles safely
  • Display dishes presentably and promote selections
  • Plating and serving from trolley to guest
  • Coordinate with the kitchen for replenishment
Job Requirements Education & Certification • Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage Experience • Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization Other Prerequisites • Possess food hygiene and safety certification • Willing and able to work on shifts, weekends and public holidays • Possess a well-groomed, professional appearance

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Skills

Cash Drawer ReconciliationCash HandlingCredit Card TransactionsDim Sum Trolley ServiceEmail EnquiriesFood Hygiene CertificationFood SafetyPlatingPOS System OperationReservation ManagementSuggestive SellingTelephone EnquiriesUp-selling

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