FBO Quality, Safety & Training Manager

ExecuJet Middle East is currently seeking a FBO Quality, Safety & Training Manager to fill a vacancy within our Fixed Based Operation based in Dubai, U.A.E.

ExecuJet delivers excellence in a comprehensive range of business aviation services tailored to our clients and partners. We are dedicated to safety and strive for creating a fulfilling workplace through cultivating genuine, open, and engaging relationships with passionate colleagues.

Designation

FBO Quality, Safety & Training Manager

Qualification

-Bachelor’s degree in Aviation Management, Engineering, Safety Management, or related field

Recognized certifications in:

-Safety Management Systems (SMS)

-Quality Management Systems (QMS) (e.g., ISO 9001 Lead Auditor)

-Formal training in aviation auditing / compliance

Experience

- Typically 5–10 years in aviation, with at least:

- 3–5 years in safety, quality/ compliance roles

-Experience within: FBO / Ground Handling / Business Aviation (preferred) Proven track record in:

-Managing audits (internal & external)

-Incident investigation and reporting

-Developing and delivering training programs

-Safety Management Systems (SMS) implementation and oversight

-Quality Assurance and Audit Management

- Risk assessment and hazard identification

-Root cause analysis (e.g., ICAO methodology)

-Training program design and competency frameworks

Knowledge of:

-Human Factors in aviation

-Emergency Response Planning (ERP)

-Train-the-Trainer / Instructional Techniques certification

Experience delivering:

-Safety training

-Airside/ramp safety induction

-Compliance training

Responsibilities

• Managing the Quality function and maintaining open channels of communication with the management and personnel;
• Maintain QA audit, ensure non-conformance reports raised are addressed and that corrective actions are implemented as required.
• Setting up systems within the department as well as development of departmental procedures;
• Personal authorization issue and control process;
• Company and technical documentation control including EJME Management Manual;
• Preparing and presenting training to personnel in respect of Management Manuals and supporting documentation, as well as Aviation Regulations;
• Attend ‘Pre’ and ‘Post’ audit meetings and accompany any third party auditors during the audit process being conducted;
• Monitor and ensure compliance with new regulatory requirements as and when published/advised by Civil Aviation Authorities
• Approval of Subcontractors/ Suppliers providing product/services to the FBO;
• Monitor the development and documentation of the internal control systems within the division
• Implementation and maintenance of the Q-Pulse and SMS system
• The organization and management of the ExecuJet Safety Programme in its entirety
• Management and supervision of the Safety Committee;
• Responsible for CAPAs’ relating to postholder safety function.
• Risk assessments are carried out and findings directed to the responsible people and are prioritized as per the risks ranking.
• Corrective and preventative actions are recommended are communicated to the responsible manager for implementation.
• Continual monitoring of the SMS system procedures and regulations to ensure EJME remains in compliance national and international standards, and management are kept informed of any changes
• Maintaining confidentiality and integrity of the SMS
• Continual development of the company SMS training presentation
• Delivery of the company SMS training
• Reviews existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry
• Ensures that training materials and programs are current, accurate, and effective
• Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry
• Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs
• Ensures that training milestones and goals are met while adhering to approved training budget.
• Prepares and implements training budget
• Performs other related duties as assigned

Background

Corporate Aviation is essential

Languages

Fluency in written and spoken English Essential.

Additional languages is advantageous

Character profile

-Strong Leadership and stakeholder management

-High attention to details and compliance mindset

-Ability to influence operational teams on safety culture

-Excellent report writing and communication skills