Field Application Specialist

About the Role

We are looking for a Field Application Specialist who enjoys working closely with customers and helping them successfully apply advanced scientific technologies in their research.

In this role, you will support customer onboarding, training, product evaluations, and scientific discussions while helping customers achieve successful outcomes with Navinci's products and solutions

As part of the commercial team, you will play an active role in supporting lead generation, customer engagement, opportunity development, and successful adoption of the company's products and solutions

Key Responsibilities

• Conduct customer training, onboarding, demonstrations, and technical support activities

• Support customer evaluations and successful adoption of Navinci's products and solutions

• Participate in customer meetings, scientific discussions, conferences, webinars, and other external activities

• Support lead generation and opportunity development through scientific engagement and customer interactions

• Build and maintain relationships with customers, collaborators, distributors, and other stakeholders

• Gather customer feedback, market insights, and application requirements

• Support product evaluations, beta testing, and application development activities

• Contribute to scientific content, presentations, training materials, and customer-facing resources

• Ensure customer activities and opportunities are documented in CRM and company systems

• Represent Navinci at conferences, workshops, webinars, and scientific events

What We Are Looking For

Education and background

• MSc or PhD in molecular biology, biotechnology, immunology, proteomics, pathology, medical science, or a related field

• Hands-on experience with immunostaining, immunoassays, antibodies, microscopy, or related technologies is considered an advantage

Experience

• Experience in customer support, application support, laboratory research, scientific services, or similar roles within life sciences

• Experience working with research tools, technologies, or scientific workflows

• Experience interacting with academic, biotech, CRO, diagnostics, or pharmaceutical customers is considered an advantage

• Experience from a customer-facing role is considered an advantage

Skills and Personal attributes

• Strong scientific communication and presentation skills

• Customer-focused and service-minded

• Strong organisational and problem-solving abilities

• Ability to manage multiple activities simultaneously

• Collaborative, proactive, and eager to learn

• Comfortable working in a dynamic and growing organisation

• Willingness to travel as required by the role

Applications are reviewed on an ongoing basis and interviews will be conducted continuously throughout the recruitment process