Posted 5 months ago

Field Collection (Makassar)

MakassarOn-siteFull-time

AI Summary

Performs field collection visits for the Tunaiku portfolio, negotiates settlements, investigates arrears, and coordinates internally to meet targets while minimizing risks.

About this role

Requirements

Minimum Education, High School

Have a Motorcycle, SIM C and Active STNK

Familiar with the area around Domicilie/Location

Have experience to make visits to customers regarding installments

Have a good communication and negotiation skill

Job Description

Conducting visits for collection to Tunaiku customers who are in arrears in their respective buckets.

Conducting investigations and searches for Tunaiku customers who are in arrears.

Negotiating the settlement of Tunaiku arrears.

Minimize all kinds of risks that arise as a result of the billing process.

Responsible for achieving the set targets.

Coordinate with related units both internally and externally in carrying out strategies and achieving targets.

Skills

Area FamiliarityArrears ManagementCommunicationCustomer InvestigationData EntryDebt CollectionInter-unit CoordinationLocal Geographic KnowledgeMotorcycle OperationNegotiationRecord KeepingReportingRisk MinimizationSIM CSTNKTarget AchievementTunaiku Policy AdherenceVisit Planning

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