Posted 14 days ago
Field Collection Supervisor
BalikpapanOn-siteContract
AI Summary
Manages and monitors collection and recovery team performance to achieve targets, provides daily/weekly/monthly reports on delinquency and moving AR, supervises field collectors, coaches underperformers, and handles consumer payment analysis.
About this role
Field Collection Supervisor
- Mengelola dan memonitoring kinerja Collection dan Recovery untuk memastikan pencapaian target yang telah ditentukan.
- Memberikan laporan, informasi dan feedback terhadap atasan terhadap pencapaian target Deliquency,
- Moving AR secara harian, mingguan dan bulanan.
- Mensupervisi tim serta memberikan coaching bagi Field Collector.
- Memberikan penanganan terhadap Field Collector yang performanya menurun.
- Monitoring hasil kunjungan dan jumlah kunjungan Field Collector
- Melaporkan dan mendiskusikan pencapaian target, masalah dan kesulitan yang dialami kepada atasan.
- Membagi wilayah penanganan untuk masing-masing collector.
- Mengelola dan monitoring pembayaran konsumen.
- Memberikan analisa penanganan konsumen dan melaporkannya ke atasan.
- Melaporkan dan mendiskusikan pencapaian target cabang, masalah dan kesulitan yang dialami kepada atasan.
Qualifications
- Pengalaman dibidang Collection Banking Industry/ Multi Finance minimal 6 tahun
- Pendidikan Minimal S1 segala bidang
- Memiliki Keterampilan Komunikasi dan Memiliki Jiwa Kepemimpinan
- Memahami Ms Office dan memiliki daya analisa
- Memiliki ketrampilan yang Kuat dalam Pemecahan Masalah
Skills
Banking IndustryCollectionData AnalysisDelinquency ManagementField OperationsMicrosoft OfficeMoving ARMulti FinanceProblem-solvingRecovery
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