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Field Motor Engineer - Bristol / Yeovil / Bournemouth / Southampton

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AI Summary

Assesses vehicle damage, provides valuations, negotiates repair costs and total loss settlements, and manages claims to resolution as a field-based motor engineer.

About this role

Field Engineer

Division: Davies UKI
Reports to: Head of Engineering
Location: Field-based
Hours: 08:30 – 17:00
About the Role

We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management, supporting both customers and internal teams to deliver high-quality outcomes.


You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types.

Key Responsibilities

Key Responsibilities

  • Produce accurate, detailed, and high-quality engineering reports
  • Assess, value, and negotiate vehicle repair costs
  • Provide fair and accurate vehicle valuations
  • Negotiate total loss settlements
  • Apply detailed knowledge of salvage categories
  • Manage claims through to resolution
  • Liaise with repairers, customers, and internal teams
  • Support colleagues and contribute to team success



Skills, Knowledge & Expertise

Skills & Experience


Qualified to IAEA or ATA (VDA) standard
  • Experience within insurer or independent engineering environment
  • Strong understanding of claims processes and salvage categorisation
  • Experience using estimating systems (e.g. Audatex, GT Motive, Glass’s)
  • Ability to inspect a wide range of vehicles including:
    • Cars
    • HGVs
    • Agricultural machinery
    • Caravans
  • Excellent negotiation and communication skills
  • Strong analytical and problem-solving ability
  • Effective time management and prioritisation skills

AQP qualification

Personal Attributes

  • Detail-oriented and structured approach
  • Confident decision maker and negotiator
  • Ability to work independently in a fast-paced environment
  • Strong customer focus with complaint resolution experience
  • Professional handling of sensitive and confidential information
#INDUKI

Benefits

Career & Purpose
  • Davies Innovation Lab
  • Leadership training programme
  • Funding for professional qualifications
  • Thrive at Davies; learning opportunities
Environmental & Social
  • The Davies Foundation
  • Local charity funding
  • Pennies To Heaven
  • Employee Resource Groups
  • Employee volunteering programme
Financial Health
  • Pension, 5% employee and 5% employer contribution
  • My Choices at Davies provides; High Street discounts and Financial wellbeing hub
  • Life assurance: x4
  • Refer a Friend
  • Cycle to Work Scheme
  • Lease car salary sacrifice
  • Davies Incentive Plan
  • Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
  • Wellbeing centre; move, munch, money & mind focus
  • Discounts with 100's of UK retailers
  • EAP; 24/7 confidential helpline
  • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
  • Flexible working
  • Dress for your day
  • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
  • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Skills

Agricultural Machinery InspectionAQPATA (VDA)AudatexCaravan InspectionClaims ManagementEstimating SystemsGlass'sGT MotiveHGV InspectionIAEARepair Cost NegotiationSalvage CategorisationTotal Loss SettlementVehicle Inspection

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