Field Service Technician

AtlantaOn-siteFull-time

AI Summary

Installs, troubleshoots, and repairs systems and equipment at customer sites, provides on-call emergency service, and educates customers on preventive maintenance and safety.

About this role

Descripción general

The field service technician performs different types of support at the customers location, such as troubleshooting, setup, and installation of systems and equipment.

Responsabilidades

Troubleshoot, diagnose, and repair units while in the field.
Maintain records of service calls, training, and expenses.
Provide on-call emergency service as required and maintain communication with the department manager while in the field.
Educate customers on preventive maintenance and safety regulations, and provide general customer service on the phone and in person.
Perform other duties assigned by the manager.