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Window Nation

Posted 9 days ago

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Field Technician BOCA

Boca RatonOn-site

AI Summary

A Field Technician who visits residential sites to measure windows and doors, ensures installation specifications are met, supports pricing and project reviews, and maintains service parts inventory.

About this role

Join a team where craftsmanship matters, your work is valued, and every project turns a regular space into a cherished home.
One Goal, One Passion – Growth is Everything at Window Nation
At Window Nation, we don’t just replace windows and doors – we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we’ve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements.
As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement.

Core Role Responsibilities

  • Visit residential customer sites to measure each window, door, sliding glass door opening as needed
  • Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
  • Support pricing process by providing accurate measurements and assessments for labor/materials
  • Review installation project/process with customers
  • Anticipate roadblocks that could impact customer expectations, job costs and/or code performance; recommend solutions
  • Execute change order specifications
  • Maintain service parts inventory and equipment
  • Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
  • Fulfill service appointment specifications
  • Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques.
  • Maintain proficiency to do all tasks of the position.
  • Maintain a substantive knowledge of product, install techniques, and construction basics
  • Maintaining a driving record that meets company’s insurance standards
  • Ability to use an extension ladder in a safe manner to measure windows and perform services
  • Must be able to pass EPA certification and follow EPA Regulations
  • Knowledge of local permit/license/historical/HOA requirements

    • Basic Qualifications

  • High School Diploma, GED, or equivalent
  • 2+ years professional experience measuring replacement windows
  • 2+ years professional experience installing/repairing windows, roofing, siding, and related home improvement projects
  • Valid Driver’s License

    • Preferred Qualifications

  • Proficiency with MS Word, MS Excel; experience with Customer Relationship management systems preferred
  • Capability to navigate various applications on an iPad
  • Customer-centric mindset
  • Superior time and project management skills
  • Ability to navigate a CRM system (i.e., SalesForce, Dynamics, Microsoft systems)

    • Skills

    CRM (Salesforce, Dynamics, Microsoft)EPA CertificationExcelExtension LadderInstallation SpecificationsIPad NavigationLocal Permit And License RequirementsMicrosoft WordService Parts InventoryWindow Measurement

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