Posted 11 months ago

Floor Staff

BostonOn-siteFull-time

AI Summary

Provides friendly, efficient floor service by greeting guests, taking orders, serving food and beverages, and handling inquiries with composure during busy shifts.

About this role

About Us:

We’re dedicated to providing reliable, friendly service with a focus on quality and customer satisfaction. Whether you’re stopping by, ordering in, or on the go, we aim to deliver a seamless and enjoyable experience every time. Join us as we bring convenience, care, and a personal touch to everything we do.

Job Responsibilities

Provide exceptional customer service by greeting guests, taking orders, and serving food and beverages

Handle customer inquiries, complaints, and special requests with emotional intelligence and problem-solving skills

Maintain a clean and organized dining area while ensuring customer satisfaction

Work collaboratively with kitchen and bar staff to ensure smooth operations during busy shifts

Requirements

Experience in at least 2 different service roles (server, host, retail associate, etc.)

Strong emotional intelligence and ability to read customer needs

Excellent problem-solving skills and ability to think on your feet

Must live within close proximity to our location for reliable attendance

If you love interacting with people and thrive in a fast-paced, social environment, apply today!

Skills

Customer ServiceDining Area UpkeepEmotional IntelligenceFood And Beverage ServiceGuest InteractionOrder TakingProblem SolvingTable ServiceTeam Collaboration