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Posted 78 months ago

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French Customer Advisor - LIS3

LisbonOn-siteFull-time

AI Summary

French-speaking customer advisor handling inbound post-sale enquiries and reservations, with potential progression opportunities in a fast-growing company.

About this role

As a French Advisor, you will develop your valuable technical skills while gaining a privileged view and know-how about one of the most distinguished companies in the world.

You Will

As a **French Customer Advisor **, you will:

  • Assist clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests.

  • Managing the post-sale when necessary.

  • Have a unique opportunity to start working in a company with fast-paced growth, and internally progress different job positions.

Requirements

  • Native or Proficient French (C1 - C2) and fluent English (minimum level B2).
  • Excellent communication skills coupled with empathy and team spirit.
  • Previous experience in Customer Service or a tourism/travel representative is a plus.
  • For non-EU residents, it is mandatory to have a valid work permit.

Benefits

  • Opportunity to professionally grow in the project

  • Competitive wages (14 monthly payments per year)

  • Performance bonus

  • Meal Allowance

  • Health insurance with a dental plan (after 6 months contract)

  • Relocation package - shared accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket.

  • Opportunity to participate in numerous activities such as our parade opening, annual awards, get together and much more.

  • Work with a diverse environment with people from over 15 nationalities

  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!

  • We promote inter-company mobility to work at any of our sites around the world.

  • New and modern offices located in Lisbon.

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Skills

CommunicationCustomer ServiceEmpathyEnglish (B2)French (native/proficient)Inbound CallsPost-sale SupportProblem SolvingTeam CollaborationTourism/travel KnowledgeWork Permit Validation

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