Posted 29 days ago
Front Desk Customer Service | Fun Part Time Job in Wake Forest NC
AI Summary
Front Desk Customer Service team member at Battle House Laser Tag in Wake Forest, NC. Greets guests, checks players in for games and parties, answers phones, assists with party setup, and keeps the front desk and lobby organized to ensure a smooth guest experience.
About this role
The Most Fun Front Desk Job in Wake Forest
Tired of boring retail, drive thru headsets, or standing around watching the clock?
Battle House Laser Tag in Wake Forest is hiring Front Desk and Customer Service team members. This is a fun, fast moving part time job where you help families, birthday parties, groups, and players get checked in and ready for an awesome experience.
You will be the first person many guests meet, so we are looking for someone friendly, dependable, and comfortable talking with people.
Pay, Hours, and Perks
Starting pay: $11 to $13 starting per hour. Up to $15 per hour, if you level up to a Shift Lead.
-plus tip splits.
Hours available: Part time, approximately 6 to 27 hours per week.
Weekend availability is required.
Perks Include
- Unlimited FREE laser tag
- Discounts for friends and family
- Flexible scheduling around school, sports, and other commitments
- Fun work environment
- Great experience in customer service, phones, parties, and event operations
- No fryer, no drive thru, and no boring retail shift
What You Will Do
As a Front Desk Customer Service Team Member, you will help keep the guest experience running smoothly from start to finish.
- Greet guests as they arrive
- Check players in for games, parties, and events
- Answer phones and help customers with basic questions
- Help guests understand pricing, game options, and available times
- Assist with birthday party check ins and party room setup
- Help keep the front desk, lobby, and party areas clean and organized
- Work with Game Hosts and managers to keep groups moving on schedule
- Make guests feel welcome and excited to play
You do not need laser tag experience. We will train you.
You May Be a Great Fit If You
- Are at least 16 years old
- Are friendly, outgoing, and dependable
- Can talk comfortably with parents, kids, teens, and groups
- Can stay calm and helpful when things get busy
- Are comfortable answering phones
- Can work evenings and weekends
- Show up on time and take pride in doing a good job
- Enjoy working around fun events, birthday parties, and families
About Battle House Laser Tag
Battle House Laser Tag is not your average arcade laser tag place. We run tactical, mission based laser tag games in a large indoor arena for birthdays, families, friends, team events, school groups, and more.
Our Front Desk team plays a huge role in making sure every guest has a great first impression and a smooth visit.
If you want a part time job that is more fun than retail or fast food, apply today to join Battle House Laser Tag in Wake Forest, NC.
Skills
Explore related jobs
More jobs at Battle House Laser Tag
Browse these categories
Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.