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Posted 19 days ago

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Front Desk Receptionist

CaliforniaOn-siteFull-time

AI Summary

A detail-oriented receptionist answers calls, handles administrative tasks, and manages the front desk for a personal injury law firm’s intake team.

About this role

We are a fast-paced, client-focused personal injury law firm seeking a highly organized Receptionist to join our team. Our Intake Department is the first point of contact for potential clients, and we take pride in delivering a professional, compassionate, and efficient experience from the moment they reach out.

This position is ideal for someone who is detail-oriented, self-sufficient, and comfortable managing a busy front desk while handling a variety of administrative tasks that keep the intake process running smoothly.

Key Responsibilities

  • Answer and direct all phone calls.
  • Effectively communicate with management, ensuring alignment of office operation needs and activities.
  • Handle routine administrative tasks, including printing, scanning, and mailing material for the team members.
  • Ensure all office maintenance tasks are identified, documented, and addressed.
  • Ensure all required documents are properly uploaded, labeled and filed in the company's system.
  • Manage all incoming deliveries for the office, distribute when necessary.
  • Track, manage, and replenish office inventory.
  • Assist in maintaining a clean and organized office environment.

Skills, Knowledge & Expertise

  • Available full-time (7:30am – 4:00pm and 8:00am – 4:30pm).
  • Bilingual (Spanish and English).
  • Proficient in Microsoft 365 with the ability to analyze data for decision-making and communicate effectively through email, chat, and digital collaboration platforms.
  • Able to analyze information, generate innovative solutions, and make well-reasoned decisions.
  • Skilled in conveying ideas clearly through written, verbal, and nonverbal communication.
  • Able to organize tasks effectively and prioritize the most important work to ensure timely completion.
  • Demonstrates reliability, motivation, and discipline while actively listening and responding thoughtfully to others.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Life insurance
  • Paid time off

Skills

ChatData AnalysisDigital Collaboration PlatformsEmailMailingMicrosoft 365PrintingScanning

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