Front Desk Receptionist
CaliforniaOn-siteFull-time
AI Summary
A detail-oriented receptionist answers calls, handles administrative tasks, and manages the front desk for a personal injury law firm’s intake team.
About this role
We are a fast-paced, client-focused personal injury law firm seeking a highly organized Receptionist to join our team. Our Intake Department is the first point of contact for potential clients, and we take pride in delivering a professional, compassionate, and efficient experience from the moment they reach out.
This position is ideal for someone who is detail-oriented, self-sufficient, and comfortable managing a busy front desk while handling a variety of administrative tasks that keep the intake process running smoothly.
Key Responsibilities
- Answer and direct all phone calls.
- Effectively communicate with management, ensuring alignment of office operation needs and activities.
- Handle routine administrative tasks, including printing, scanning, and mailing material for the team members.
- Ensure all office maintenance tasks are identified, documented, and addressed.
- Ensure all required documents are properly uploaded, labeled and filed in the company's system.
- Manage all incoming deliveries for the office, distribute when necessary.
- Track, manage, and replenish office inventory.
- Assist in maintaining a clean and organized office environment.
Skills, Knowledge & Expertise
- Available full-time (7:30am – 4:00pm and 8:00am – 4:30pm).
- Bilingual (Spanish and English).
- Proficient in Microsoft 365 with the ability to analyze data for decision-making and communicate effectively through email, chat, and digital collaboration platforms.
- Able to analyze information, generate innovative solutions, and make well-reasoned decisions.
- Skilled in conveying ideas clearly through written, verbal, and nonverbal communication.
- Able to organize tasks effectively and prioritize the most important work to ensure timely completion.
- Demonstrates reliability, motivation, and discipline while actively listening and responding thoughtfully to others.
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Life insurance
- Paid time off
Skills
ChatData AnalysisDigital Collaboration PlatformsEmailMailingMicrosoft 365PrintingScanning
