
Posted 5 days ago
Front of House | odd saint
AI Summary
A full-time Front of House Team Member at odd saint, Queenstown, delivering warm, attentive service, taking orders and payments, and supporting smooth, guest-focused dining operations.
About this role
odd saint is your neighbourhood eatery; a vibrant, welcoming spot at the heart of Queenstown’s daytime dining scene.
We’re part of Future Hospitality Group (FHG), a leading local operator with six unique venues across Queenstown. Our vision is simple: to push the boundaries of hospitality, exceed guest expectations, and raise the bar for what’s possible.
We’re looking for a
full-time Front of House Team Member who brings energy, professionalism, and personality to every shift. This is a hands-on, guest-facing role where you’ll play a key part in delivering exceptional daytime dining experiences, from the first greeting to the final farewell.
What You’ll Do
- Deliver warm, attentive, and knowledgeable service that makes every guest feel genuinely welcomed and valued.
- Confidently manage your section to ensure smooth service flow and strong communication throughout each shift.
- Accurately take food and beverage orders and process payments efficiently using POS systems.
- Maintain strong menu knowledge, confidently explaining dishes, dietary options, and beverage pairings.
- Collaborate closely with kitchen and FOH teammates to ensure timely, seamless service during busy periods.
- Maintain a clean, polished, and inviting dining environment at all times.
- Uphold host responsibility, health & safety, and FHG’s service standards.
- Assist across different areas of the venue as required to support the team and guest experience.
Who You Are
- Passionate about hospitality and creating memorable guest experiences.
- Friendly, approachable, and confident, engaging with a wide range of guests.
- A strong team player who thrives in a fast-paced environment.
- Previous FOH or hospitality experience preferred.
- Detail-oriented with a focus on consistency and quality.
- Reliable, flexible, and proactive- you see what needs doing and get it done.
- Aligned with our core values: Culture, Collaboration, Aspirational, Communication, and Consistency.
Why Join Future Hospitality Group?
At FHG, we don’t just offer jobs; we build careers.
You’ll enjoy:
- Staff perks: 50% off at all six FHG venues and 25% off at four other venues in Queenstown.
- Professional development: Free online training courses to grow your skills and prepare for leadership.
- Wellbeing benefits: Discounted gym memberships, pilates discounts, wellbeing programmes, and mental health support.
- Career progression: Structured FOH development pathways with leadership opportunities.
- A workplace committed to being the Employer of Choice in NZ hospitality.
If you’re ready to be part of a team that values energy, professionalism, and genuine hospitality, we’d love to hear from you.