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Serigraph

Posted 1 month ago

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Fulfillment Specialist

West Bend, WIRemoteFull-time

AI Summary

First Shift | Monday-Friday | 7:00 AM – 3:00 PM Join our team as a Fulfillment Specialist and be the driving force behind flawless order execution! You'll be the go-to person for ensuring top-quality fulfillment operations, mentoring your teammates, and keeping our production lines running smoothly.

About this role

First Shift | Monday-Friday | 7:00 AM – 3:00 PM

Join our team as a Fulfillment Specialist and be the driving force behind flawless order execution! You'll be the go-to person for ensuring top-quality fulfillment operations, mentoring your teammates, and keeping our production lines running smoothly. If you thrive in a fast-paced environment with variety and want to make an impact—this is your chance!

What You'll Do

  • Lead Line Operations – Set up production lines, monitor kit preparation, and perform First Piece Approval
  • Team Coordination – Direct and motivate Fulfillment Associates, flex employees, and temp staff to meet specifications
  • Quality Assurance – Conduct in-process audits, enforce quality standards, and stop production if needed to correct concerns
  • Data & Reporting – Verify and report labor data, complete job tickets, and track efficiency metrics
  • Technical Skills – Use EZPOP system/Hydra for preflighting and Excel for formatting
  • Finishing Tasks – Packing, counting, labeling, shrink wrapping, and equipment operation
  • Sustainability – Follow environmental practices including recycling, waste reduction, and energy conservation
  • Continuous Improvement – Evaluate and recommend improvements for kit packing line

    • What We're Looking For

    Minimum Requirements:

    • High school diploma or equivalent
    • Strong communication and troubleshooting skills
    • Leadership mindset (no supervisory title, but the ability to train and mentor peers)
    • Organized and able to multitask
    • Proficiency in Microsoft Word & Excel
    • Basic math skills
    • Professional, service-oriented attitude
    • Knowledge of safety, housekeeping, and PPE practices

      • Preferred (But Not Required!):

      • Experience with Fulfillment Operations and ERP systems

    Why You'll Love Working Here

  • Stable Schedule – Monday-Friday, first shift, no weekends!
  • Culture of Growth – We value accountability, continuous improvement, and teamwork
  • Make an Impact – Your work directly ensures customers receive flawless orders
  • Supportive Team – Collaborate with dedicated professionals who have your back
  • Sustainability Focus – Be part of a company that cares about the environment

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