Full-Time Receptionist (Singapore)

About Us

For over 20 years, Asia Physio has provided world-class physiotherapy and musculoskeletal care across Asia. Australian-owned and operating internationally in key hubs across Japan and Singapore, we are an English-speaking clinic dedicated to help active individuals, expats, local residents, and athletes recover quickly and stay at their best. Our work goes beyond treatment - we deliver exceptional patient outcomes, seamless clinical support, and outstanding customer service. Every role contributes to this experience, from reception and operational management through to hands-on clinical care. Our Singapore clinics are a professional, international, fast-paced environment that remains warm, supportive, and team-focused.

Position Overview

*SINGAPORE - FULL-TIME*

We are seeking a proactive, highly organised, and personable Full-Time Clinic Receptionist to join our Singapore team. As the primary point of contact for our patients, you will play a key role in delivering a smooth, premium front-desk experience. This year-round role involves managing patient scheduling, handling payments and insurance billing, supporting practitioner workflows, and assisting with daily clinic operations.

Key Responsibilities

• Greet patients warmly and professionally, creating a positive first impression
• Manage appointment scheduling and rescheduling, both in person and over the phone
• Coordinate with physiotherapists, exercise physiologists and pilates instructors to ensure efficient patient flow and clinic scheduling
  
• Process patient payments, issue receipts, and manage end-of-day cash
• Oversee direct billing processes for insurance companies
• Maintain accurate patient records and handle confidential information with care
• Support daily front desk operations and assist in general administrative tasks

What We're Looking For

• At least 1-2 year in clinic administration or customer service within the healthcare industry
• Strong communication skills in English
• Comfortable using scheduling or practice management software (e.g., Cliniko, Square, Circle, Excel/Google Sheets)
  
• Highly organised with excellent attention to detail
• Able to remain calm and professional in a busy, fast-paced environment
• Adaptable and comfortable living in shared accommodation
• Valid working rights in Singapore

What We Offer

• A secure, full-time, year-round position with an established international healthcare brand.
• Comprehensive onboarding, systems training, and ongoing operational support.
• Structured work hours providing a great work-life balance.
  
• A supportive, collaborative, and health-focused team culture in a prime Singapore location.
• Competitive base salary package with opportunities for professional growth.