Funeral Services Assistant

Hardage-Giddens funeral homes have a long and storied history in the Jacksonville community. We're going on a century of providing funeral, burial, cremation and cemetery services through what has grown to be a group of 11 funeral homes and 5 cemeteries in Florida's Duval and Clay counties.

We are a member of the Dignity Memorial network of funeral, cremation and cemetery service providers. As a Dignity Memorial provider, we pride ourselves on not only offering the warm, friendly service you’d expect from a locally operated funeral home, but also the value our clients deserve

- Provides clerical and administrative assistance supporting funeral operations. Other general duties include: meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management.

- Attendance at monthly staff meeting is expected.

- The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

JOB RESPONSBILITIES

- Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns,

photos and other personal keepsakes or mementos of client families; ensures proper care and storage

of any of these items

- Prepares documents related to services, cremations, maintenance, as directed by management

- Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or

operation of crematory, as permitted by law and in keeping with company regulations

- Performs office duties such as answering phones and operating fax machine, computer, multiline

phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.

- Run errands such as for floral delivery, picking up of supplies, documents, etc

- Serves as an usher and may park cars or perform any transportation requirements.

- Drives Funeral Home vehicles for services and picking up families

- Ensures refreshments are available (where allowed by law)

- Assist with visitations, memorial and funeral services which may include; visitation and chapel set

up, dressing and casketing remains, delivering family items and flowers.

- Prepares documents related to services, cremations, maintenance etc.,

- Greets and receives client families and / or other persons entering the office for information and

assistance

- Accommodates the needs of the family during a service and/or visitation

- May wash and clean funeral home vehicles and other client vehicles as required from time to time

Qualifications

MINIMUM REQUIREMENTS

Education

- High school diploma or equivalent

Certification/Licenses

- Valid state driver’s license with an acceptable driving record required

Knowledge, Skills and Abilities:

- High level of compassion and integrity

- Clear and concise verbal and written communication skills

- Professional behaviors and team player

Additional Information

All your information will be kept confidential according to EEO guidelines.