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Zest Leisure Group logo

Posted 1 month ago

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General Assistant Manager

RemoteOn-site

AI Summary

An Assistant General Manager supports daily coffee shop operations, leads a small team, ensures high-quality customer experiences, and helps drive efficient workflows and team engagement.

About this role


Served - is a well established and popular independent coffee shop in the heart of Wimbledon. It's a stone's throw from Wimbledon mainline station (SW19 7NE). We serve artisan coffee and delicious juices, shakes and freshly baked goods. With further exciting plans for more sites to be rolled out across London in the coming years!

We believe in four pillars that shape everything we do:

Positive and energetic attitudes

Customer focused

High Standards

Team Players

For us, this means that when you choose a cup-half-full mindset and work together as a team each day is rewarding. At Served we make delicious coffees, juices and fresh food. We take great pride in serving our customers with dedication and high-quality delicious food.

Job Summary:

Position title:Assistant General Manager
Reports to: General Manager

As an Assistant General Manager, you are responsible for assisting in the daily operation of the coffee shop ensuring the highest performance possible in all areas within the coffee shop. You are expected to have a full overview of thew coffee shop and lead your team members ensuring efficient workflows, great customer experiences, and high-quality products.

Your overall success in this position depends on the degree to which you are able to manage day to day, lead, develop, and retain a highly engaged team.

Key Qualifications:

Minimum 2-3 years of experience in a similar management role

Experience in managing of a team of 6-8

Excellent interpersonal skills

Motivated to become a people centric manager

Why work with us:

Great Company Culture: Be part of a team that values positive attitudes, customer focused attitude, high Standards and team players.

Access continuous learning and growth opportunities through our comprehensive internal L&D programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.

By joining Served, you are joining a truly people focused company. We welcome individuals from all backgrounds and encourage diversity in our workplace.

Pay: £32,000.00-£34,000.00 per year

Benefits:

  • Cycle to work scheme

  • Discounted or free food

  • Employee discount

  • Free fitness classes

  • Gym membership

  • Health & wellbeing programme

  • Referral programme

  • Store discount

Work Location: In person

Skills

Customer ServiceEPOSFood SafetyHACCPInventory ManagementLMSPOsTeam Management

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