Posted 3 months ago
Genesys Developer
AI Summary
Contract Genesys Developer responsible for developing, operating, and maintaining Genesys Voice Platform components and inbound voice applications, handling upgrades, incident/change management, and integrations.
About this role
Genesys Developer
EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.
Position: - Genesys Developer
Location: - Hartford, CT
Joining Mode: - 6+ Month Contract
Job Description:-
1. Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server, Routing Stat Servers, Reporting Stat Servers, Interaction Center
2. Application Operation, Maintenance and Development
3. Genesys Voice Portal (GVP) and Framework
4. Genesys Inbound Voice Application 8.1, GVP,WFM, Infomart, Interaction Workspace
5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
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