Posted 3 months ago
Genesys Engineer
Hartford, CT, United StatesRemoteContract
AI Summary
Contract Genesys Engineer responsible for operating, maintaining, and developing Genesys voice platform applications and contact center solutions.
About this role
Genesys Engineer
MUST HAVE:
• 6+ yearsexperience with Genesys Framework
• 6+ years experience with Genesys Voice Platform(GVP) including:
o SIP Server
o URS
o Config Server
o DB Server
o Routing Stat Servers
o Reporting Stat Servers
o Interaction Center
• Contact center background
• Application Operation, Maintenance and Development
• Genesys Inbound Voice Application 8.1, GVP,WFM, Infomart, Interaction Workspace
• Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys
Qualifications
Genesys Framework, Genesys Voice Platform
Additional Information
Multiple Openings
Skills
Config ServerDB ServerGenesys FrameworkGenesys Voice PlatformInfomartInteraction WorkspaceReporting Stat ServersRouting Stat ServersSIP ServerURSWFM
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